As part of our development we are very serious about feedback on our service. We do this by how clients review our service. Many of the improvements we have made have been the direct feedback from clients from their reviews placed on Google and conversations with us directly. All our reviews are from previous Consent Order clients and Kate Austin Reviews are all genuine.
Why are reviews important to us ?
1. Customer feedback helps improve products and services – How can we do better?
2. Customer reviews helps us measure customer satisfaction – Are Clients happy with the product?
3. Collecting customer feedback shows we value your opinion – Clients direct our business process
4. Customer feedback helps us create the best customer experience for future clients – We want to be better
5. Honest customer reviews are a reliable source for information to potential clients – We are creating social proof
6. Customer feedback gives you data that helps taking business decisions – Do people want this service.
As a law firm that feels as though we are disrupting the tradition way that legal agreements have been drafted we focus on Kate Austin Reviews quite heavily. When we receive a negative review its really important that we understand the context that the review was made. If you would like to discuss your matter please contact us.
The process of writing consent orders was made very simple by your knowledge and professionalism. Jessica was easy to talk with from my initial telephone call and easy to communicate with by email thereafter. Her manner was reassuring and considerate and she had the knowledge required to answer my questions. The fixed cost made budgeting easy and affordable. I have already recommended your company to a friend and will do so again in the futureread more
I can highly recommend the team at Kate Austin Family Lawyers. They prepared Consent Orders and also organised the property transfers. From beginning to end everyone has been very friendly, professional and helpful and the whole process has been extremely stress free. The fees definitely did not break the bank and worth every $ to know that the process is done properly the first time. Jessica in particular has been very reassuring to me and it's been greatly appreciated. Thank you Kate Austin Lawyers!read more
I highly recommend Kate Austin Family Lawyers. Jessica was fantastic! Jessica explained the whole process, answered all our questions and made things easy during a tough time. Jessica was professional and understanding of our requirements. The process was simple and completed in timely fashion. Thanks Jessica, Brendan and team.read more
Handelled my consent orders and property transfer efficiently and were always prompt with communication. About time there was a firm that you can trust to have your best interests in mind the whole time 😁 thanks Rachel, Brendan and teamread more
Kate Austin Family Lawyers have been nothing short of amazing! From the minute I spoke to Brendan when I made that initial enquiry, I knew I had stumbled across something great (just by surfing the web).. The patience and compassion he and Rachel showed me in dealing with my case was very much appreciated. Thank you both so much for making this daunting process as smooth and as easy as possible.read more
At such a stressful time, Kate Austin Lawyers made my life so much easier. They worked efficiently and were so very paitient. They were clear, communicated perfectly and kind people from the first phone call. The one time cost was well worth their services. I highly recommend this Law Firm to everyone.read more
Firstly, a huge Thank you to the team Rachel, Tori & Brendan, at Kate Austin Family Lawyers.Family law problems are not an everyday event and when mine happened it was daunting to say the least.However from my first conversation, right through to the end of processing my Consent Orders & Property Transfers, the Team at Kate Austin Family Lawyers were friendly, timely, and they communicated with me on a level I understood. Overall an extremely professional company that made the whole process stress free.Going forward I wouldn't hesitate to use them again and highly recommend their services.Thanks again Team, I wish you all a very Merry Xmas and a Happy New Year.I will be having one thanks to all your hard work.D Westburyread more
I am really happy with Kate Austin Family Lawyer. All staff member are professional and informative. My property settlement consent order was approved by court within a week which was very impressive. Brendan, Rachel and Tori were helpful. Everything I asked for was acted in time. I would recommend anyone to contact Kate Austin Family Lawyer for their family matters.read more
Friendly, efficient and caring service. They make the process of Consent orders and property settlement as painless as possible for all concerned. I would highly recommend Kate Austin's Team to listen and expedite this for you. Tori was really friendly and took the time to understand our situation and to progress it as fast as possible. Thanks Tori, Brendan and Rachel.read more